Monday, March 10, 2008

Not working very well (resource shortage) during 3/7 - 3/14

Thank you all for the feedback and admire of our service. During 3/7 to 3/14, we are under very heavy loading due to the Taiwan Olympic basketball games. As you know, we are currently at the Beta period - we simply not yet have enough capacity required for the tremendous usage that we're current facing. This is good and bad for us - the good part is that we know you love the service we provide - this will make us work harder and faster to bring you better and better service. However the bad part is that you might experience the "link is weak" or "No signal" problem - we promise that we will fix it with all of our power .

As you might already see, we've updated our website to give you an better idea on what's going on - the usage meter shown on the homepage, and the indicators on each channel. As you mouse-over the channel link, you will now see the channel status.

We are hoping that it will give you an idea on the current loading status, specially during the peak time when it is not working for you.

To fix the problem, we are allocating every resource (bandwidth, machines, & $$) that we've on hand. In the meantime, while we're working hard to resolve it, I'd like to apologize for the inconvenience and thanks in advanced for bearing with us.

Thank you very much for your support!!

DragonIPTV Beta Team
www.dragoniptv.com